Who or what is OrganicEmpire.de, how about seriousness?

OrganicEmpire.de is a hemp trade from Germany. OrganicEmpire.de is of course properly registered as a business in Germany and has all the necessary permits for free trade inHemp and CBD products.  Our products all pass through customs and are strictly controlled. We are also in constant contact with all responsible official bodies.

How can I contact Organic Empire?

Quite simply, we are available 24/7 by email. From Monday to Friday 10:00 a.m. - 6:30 p.m. and Saturday from 10:00 a.m. - 1:30 p.m. we can be reached by phone.
We answer EVERY email, quickly. I. d. You will have an answer within 24 hours at the latest! (It may take a little longer over the weekend).

Email: info@organicempire.de 
Hotline: 0049-2365-6996131.


How can I pay at OrganicEmpire.de?

Payment at OrganicEmpire.de is generally made in advance and by bank transfer to one of our accounts or via Paypal (paypal@organicempire.de).
Our bank account is a German account, i.e. Transfer costs for customers from Germany and the rest of the EU or SWIFT area do not incur any or only very small fees.
For this you should contact your house bank.
Bank details 
Owner: Organic Empire
Credit institution: Sparkasse Vest Recklinghausen
IBAN: DE20426501501000208015
Paypal: paypal@organicempire.de

Why can't I order cash on delivery?

Basically there is already the possibility to pay cash on delivery. However, we generally do NOT deliver cash on delivery as the value of a cash on delivery shipment is not visible to everyone.
How will my order be packed for dispatch and sent to me?

Neutral shipping packaging
Neutral packaging
We send packages in normal brown boxes that are not printed.
All flowerspollen and oil orders are shipped in a normal and neutral airmail envelope, well padded and absolutely inconspicuous.
Neutral sender
The envelope shows nothing but the address, neutral sender and stamps. No pictures, no hemp leaves, no frills!
No other information
Our packages contain no indication of the content.
Where does Organic Empire ship my order and when does the package arrive?
We ship to all EU countries.
Within Germany: 1-3 working days after receipt of payment.
Within the EU: Around 7 working days after receipt of payment.
Outside of Germany, the buyer should consider the applicable law of his country before placing his order.
Consignment tracking can only be tracked with insured shipping without exception. For this, the buyer receives a shipping confirmation by email (SMS / WhatsApp on request) with the tracking number, so that the buyer has the opportunity to track the shipment history after an order has been completed.

What kind of products do I get for my money?

All of our products are from an exquisite selection and are subject to constant quality controls. Especially our mother plants for the production of our raw materials for the hemp flowers, hemp pollen and hemp oils are selected from specially selected breeds of high quality and high quality, as well as diverse.

Flowers and Pollen
We take care of the packaging of our flowers and pollen ourselves and we subject the goods to a final quality control. We also analyze our products so that the 0.2% THC limit is not exceeded.
The maximum THC value of our products is never more than 0.19% THC. As a rule, the THC value is around 0.9-1.4%.

Oils and E-Liquids
We leave the packaging of our oils and e-liquids to an organic certified company in accordance with the GMP standard. Of course, quality controls also take place here.

What if my desired variety is temporarily out of stock?

Unfortunately, it can also happen that we get into such a situation, as a rule, the inventory in the online shop is immediately adjusted and we will contact you directly for an alternative solution. If you have already paid for the order and you are not interested in an alternative solution, the amount already paid will of course be refunded to you.

What about the legal situation?

OrganicEmpire.de is a German company, i.e. German law applies exclusively. In a lawsuit before the Marler district court, we obtained a decision that we are not illegal under the Narcotics Act (BtMG) and therefore have all the legal requirements for the import, possession and trade of hemp products with a maximum content of 0.2% THC.
According to the Medicines Act (AMG), we have to inform all of our Organic Empire customers that CBD flowers and CBD pollen do not exceed the THC value of 0.2%. These are pure aroma products that are intended exclusively for commercial processing into room fragrances and are not intended for ingestion or for smoking purposes. With the purchase of CBD flowers and CBD pollen via our online shop, this is confirmed by the buyer.
In order to prevent possible abuse, a maximum of 50g total weight of CBD flowers and CBD flowers per customer is sold per day via the online shop without a trade license.

Why do other retailers have higher CBD values ​​in their flowers and we only “> 6% CBD” ?!

OrganicEmpire.de is a serious company, we do not cheat our customers. Said traders report the CBDA value as a CBD value, or they add it up partially. This is no different from a conscious FRAUD!
A great sensation was the achievement that a variety with less than 0.2% THC and over 8.19% CBD was measured in the laboratory on December 11, 2019. As of today (April 1st, 2020) there is no CBD bloom with less than 0.2% THC and more than 8.19% CBD.
According to the rumor mill from the industry, a breeder has managed to exceed the 9% limit with three varieties, but there are no official laboratory reports available yet.
Accordingly, every manufacturer or seller who identifies a product that is tradable in Germany with a CBD of more than 10% is a fraud and belongs to the dock. Such black sheep destroy our credibility.


How does your variety of flowers come about?

At OrganicEmpire.de we always try to bring the variety of cannabis closer to customers. For this reason, we and our partners only build exquisite varieties. We have 10 basic varieties that we offer to our customers (AK47, Amnesia Haze, Cannabubble, Vanilla Kush, Silver Bud, Strawberry, Swiss Cheese, Harlequin, Banana Moon) and we always try to change them in the form of (Lemon Haze, Lemon Pie, Cannatonic, Candy Kush, etc.) to offer our customers. For this we work exclusively with long-term partners who produce consistently constant and unchanged quality in accordance with our company guidelines.